Category Archives: Blog

What Constitutes a Lie on Your Resume?

You may have heard in the news recently that a high profile executive was found to have fabricated his education on his resume. This brings about many questions

Is it wrong for the applicant to falsify their resume in the first place?

Is it OK to lie if they win the job over other candidates?

Is it OK to lie if you can still do the job?

What happens if you lie, win the job, are doing an excellent job and then are found out to have lied on your resume years later?

To me it’s kind of like the person who commits a crime, got away and was found decades later living a normal life. Should they be held up to justice even though they are now a productive member of society?

I feel pretty strongly about this, as anyone who has ever known me, worked with me, or been a team mate of mine will attest… lying is a personality flaw that can rarely be corrected with time and I, for one, believe anyone falsifying their resume, or committing a crime should be held accountable for their actions.

A handful of years back I hired a contract recruiter at a company I was staffing up. He had just gone through a divorce, was down on his luck and I gave him a bit of work for a couple months to help out. Times were crazy busy and when I asked him after a few weeks what he had done he sent me a couple of hasty emails and 4 or 5 resumes to consider and nothing more. A few years after this I saw his resume as I was looking to hire another contract recruiter and on his resume he stated proudly that he placed 5 people with my company. A bold lie, a clear lie and one that he has to live with telling.

I guess the point is, companies need to do their due diligence and question a resume’s content. People will lie on their resume, company’s have to catch it. If they don’t, they should reserve the right to terminate that employee immediately.

The threat of immediate termination at any given time should deter people from lying on their resume, but probably not everyone.

 

Co-Founder,
Wayne Schofield

 

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My Most Important Re-Write to Date!

Our efforts at Night and Day Resume are now felt from coast to coast in the USA and overseas in many countries because of our “little company that could”, but recently I realized on a personal level, how important our work is.

You see, my oldest daughter is graduating from college this month and has been back and forth between going to grad school or entering the workforce for a bit before going back to school. She is a great student, an awesome young lady who has been accepted at a couple of top schools in her chosen field, but she is feeling a bit overwhelmed with school and believes she might be better served by looking for work. Enter Night and Day Resume and Daddy’s help with, yes, writing her resume.

For me, the staffing and resume writing business has always been about the individual receiving my service. I’ve been fortunate to have been in this business for more than 18 years, placed hundreds of people and changed many lives, I truly believe, for the better, so helping my daughter with her resume is not a great stretch for how I have treated others, it’s just a bit closer to home.

My daughter reached out to me for help after writing a strong resume, but like most of our clients, she was emotionally attached to jobs in her past that just weren’t going to help her land the professional job she is seeking.

Yes, it’s OK to take the tennis teaching, pizza shop, burger joint roles you had in high school off the resume. The high school diploma also becomes irrelevant after you have attained a higher level of education, so you must purge the emotions of leaving that varsity letter winning line from your resume. It’s emotional, but don’t worry, the letter and all your awards can still hang on your cork board…or in your home office or bedroom, but not in your cube at your new job.

Moving on from any comfortable situation is always a challenge, but challenges present new opportunities and growth. To all of the 2012 graduates, congratulations on your achievements and best of luck in whatever your future may hold!

 

Co-Founder,
Wayne Schofield

 

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What’s in 100%?

I’m going on a tall soapbox for this blog trying to understand why some people say they will give 110% when all we can really give is 100%. My inspiration for this blog came over the weekend when I had a resume that I reviewed that said they will give 120% to any job they can find. Where does it stop?

Think about it….is this person going to stack boxes 20% faster than everyone else? Is he going to develop software 20% better than his teammates? Sure, maybe he can and maybe he will, but that doesn’t mean he is working at 120% that means he is just better and faster, but there is no such thing as being, or working, more than 100%.

The human body can not do more than 100%. If their body is better, that just means it’s better prepared and it’s 100% is better than your 100%. Did Roger Bannister run 130% when he did a 4 minute mile versus my best mile of 5:29? Well he was 30% better, but didn’t put in 130% of his human capacity. As an aside, I never ran track, but when I got out of college I just had to time myself in the mile. I hold on to that bit of glory as my speed dwindles and my waistline grows, but I digress.

See, we can put percentages on numbers and the tangibles. Her car goes 20% faster than mine or they work 30% more hours than I work, but one’s effort can not exceed our human capacity of 100%.

Where does it stop? It’s like an auction on Storage Wars. Yuuuuuuup (I used extra u’s Dave Hester, so your trademark doesn’t apply), I can do 125%, I will work at 130%, cool it Jarrod, says Brandy, you will never be able to do 130%. That’s OK, here comes Barry…. 140%…not sure if he will be able to live up to that, but hey, it’s all for fun and why not, it’s just a number.
Where does it stop? I say, 100%.

If you are working harder, longer, faster than someone else…that simply means they are not giving 100%, and we know that’s the case as we have all worked with people who don’t pull their weight.

Co-Founder,
Wayne Schofield

 

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Protect Your Anonymity While Job Hunting

There are many concerns when posting your resume online, however, the thing I hear most is that people don’t want to have their contact information out on the internet. Of course there is the concern of anonymity when doing a confidential job search. I have heard of people getting 30+ calls a day, from information that was spread amongst recruiters and they get pestered for months.

There is no question that you must put your contact information on your resume when ,looking for a job, so what is the average person to do? The thing to remember is, you are much more likely to be contacted if you include contact information.

All of these concerns can be mitigated with one simple solution, Google Voice. This service is easy to setup, easy to use, and best of all, it’s free!

Save yourself anguish for years to come and go to https://www.google.com/voice. Once you have a Google account you can request a phone number in your area. Not all area codes are available at this time but one that is close should work.

Once you get your new phone number, click on it. You will go to the settings menu, from there you will be able to select the number you wish to have your calls forwarded too. You can select multiple numbers or receive chat notifications when someone attempts to call. If the calls get to be incessant, simply turn off forwarding and calls will go strait to your free voice mail. Yes, Google provides a free voice mail. It allows speech to text so you can even read messages without having to fire up your speakers.

Save time and aggravation while at the same time making yourself available. In the past you have had to choose between privacy or connectivity. Now you have the ability to get both and the option to stop it all at the touch of the button.

Co-Founder,
Brandon Schofield

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Good Things Happen to Those who Wait, but Don’t Wait!

So the staffing agency business is never easy, but it’s been interesting over the past few months. Candidates have been saying they don’t want to look for fear if their employer finds out they will lose their job for the past few years.

Well, the market is back nicely and those people who took a job 50 miles from home, or who took a job making less than they did 10 years ago need to get back in the market. Here’s why….the good times might be here, but we never know how long they might last.

I have seen the job market turn almost overnight in the past.

Now I’m not suggesting you look for a job just for the sake of looking for a new job. The usual suspects are location, compensation and dissatisfaction with your responsibilities, but obnoxious boss, lack of resources and horrible benefits aren’t too far behind.

Whatever the reason you might decide to look for a new job, get your resume in order, read the job description 2 times before you apply and be honest with yourself in what your value is in today’s market.

 

Co-Founder,
Wayne Schofield

 

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Emails Everlasting

It used to be when we left the office on Friday, we didn’t have to think about work over the weekend, or at least, we knew our boss wasn’t going to be able to contact us until Monday.

Nowadays, we are never really away from the office. With our smart phones, tablets, and everything else we carry around these days, we are always connected and people know it!

It’s become commonplace to get an email Friday night from our boss saying we need to work on a presentation for Monday, and we are put in a weird position. Often, we cancel our family plans to make more time for work. Should we do this? Should it be policy that the weekends are off limits?

Of course it depends on the type of job you have. If you’re in the PR world as I have been much of my life, weekends are never off limits. News can happen anytime and you have to be ready to go.

But what if you work somewhere that isn’t open on weekends? Is it fair that your boss calls on Saturday afternoon to check on sales projections or to brainstorm ideas? Especially if you are an hourly employee and you aren’t getting paid for this extra time.

I think its okay to give this extra effort, as long as it doesn’t harm your family focus. We already live in a world of go, go, go and sitting down at the dinner table to discuss the day is nearly extinct.

Between personal emails, texting, updating our Facebook, tweeting, checking in on FourSquare, and everything else our technology-driven lives encompass, shouldn’t we get a day off? From all of it?

Personally, I think you can handle both, and if your boss is respectful and appreciate of your extra time, it’s worth it. Just don’t call me during a Steeler game – that is definitely OFF limits!

Tara
Marketing and Promotions Manager

 

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To “Thank You” or not to “Thank You”?

I recently saw an article that listed sending a thank you note as one of the top things not to forget during your job search. After popping the cassette out of my Sony Walkman, pushing the antenna down on my cordless phone and turning off the tunes cranking on MTV, I said to myself…whoa, wait a minute….time warp. That was more than 2 decades ago.

Really, a thank you note after you had an interview? Did the company ask you to mail them your resume? Let’s get into the new century people. But it’s not how you send a follow up note, but whether you need to send one at all.

If I send one, then some people are going to say I‘m just sucking up, but is that really going to get me the job? I hear people saying, well it “Couldn’t hurt”. Yes it could!

Sure, I’m old fashioned (yikes, when did I become that person), but I’m also smart enough to know that if I send a thank you note this company is going to say, wow, this guy is so out of touch, who needs someone that out of date?

“It’s not an age thing, it’s a courtesy thing”. Yes, I agree, so an email thank you note should suffice, but even this will do little to sway the company if you are not a good fit for the job.

In short, use your social graces during the interview. After the interview, your die has been cast. In more than 20 years of hiring, I have never hired anyone just because they sent me a thank you note, or a thank you email. On the other hand, I have not hired people because they conducted themselves poorly during the interview.

You have allotted face time with the decision makers during an interview, so make that your time to shine.

Co-Founder
Wayne Schofield

 

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What a Great Question to Ask on an Interview!

OK, so I thought of a great question to ask on an interview. Sure, “great” might be a relative term, but in my mind, it’s Great through and through!

If you could only use one utensil for the rest of your life, which one would you choose?

There is no right or wrong answer, but I feel that what someone answers, how quickly they answer it and how they justify their answer says a lot about the person.

There’s the hasty decision maker who goes back and forth and questions whether they made the right choice. There’s the sloooow thinker who eventually comes to a decision, but only after thinking things over and over…and over. And then there is the candidate who takes a moment, makes a decision and justifies why they have made that utensil their choice.

Do these people sound familiar? Of course they do…they are your co-workers. See, asking this question might not be a do we or do we not hire this person, but it might give you a strong indication of which group or team they will thrive in.

When I interview candidates I’m not always looking for the yes or no, but the where. Slow thinker is going to be a great manager some day, but will never work out in the fast paced logistics department. Flip flopper is never going to be a manager, but they will probably do awesome in quality where they need to decide whether things get packed and shipped or send to the 2nds bin. For me, the best candidate though is miss middle of the road. She is one to watch. Firm decision, justifies it without being asked why and she looks you straight in the eye when she supports her decision.

Feel free to use this question in your next interview. Hey, turn it around on a manager and see what type of manager they will be. After all, it’s your interview, so go ahead and ask away.

One of our new guys in the office, Bob, wanted me to say be the spork, but the spork is not an option. C’mon Bob… real utensils, not plastic!

Co-Founder
Wayne Schofield

 

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An Interesting Take on Attire for Interviewing

I had a conversation with a client who had an interesting perspective on something I have never thought of. He said if someone comes in to interview in a suit for a role in his group, it might be difficult to envision them as a team member. Just as a prospective home buyer tries to see themselves in a home when they go to buy one, he asks himself “can I see this person working on my team?”.

The manager brings up a good point. His team is bright and talented, but laid back. Not so laid back that he would want candidates to come in wearing jeans and T-shirts…that, he says “is disrespectful”.

I agree that jeans and a T-shirt is disrespectful, but never thought that wearing a suit could be detrimental. He makes a good point, but I feel that if you are overdressed but deliver the goods, they can’t deny you a job because you wore a suit.

Years ago I had a client that commented on the quality of a suit one candidate wore…that’s way too nice a suit for someone at his level, as if saying…who does he think he is trying to dress like an executive, he is just a lowly worker. They passed on him because of this, he moved on and laughed. They regretted their stupid decision days later and I had already placed him and his Armani suit elsewhere…where he has hung said suit jacket happily for more than 4 years….but I digress!

The point is…whatever you are wearing, you have to just be yourself and feel comfortable in the environment during your interview. Sure you will have a bit of normal stress and anxiety as many interviewees do, but you should still feel good about the people you are talking to.

If you feel you are overdressed when you go in to an interview, take off your jacket and put it over your chair. You have already shown your respect for the process so go ahead and get down to work on the interview. Also, if you are taken around the office now you can keep the jacket over your chair, or on your arm and you will look like you fit in more with the team.

 

Co-Founder
Wayne Schofield

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Why is “Recruiter” such a Dirty Word?

Forget the term “headhunter”, it’s “recruiter” that seems to be a word that promotes negative feelings amongst clients and candidates these days.

Why does it seem that the word “recruiter” conjures up such negative feelings?

I literally thought about stopping the blog after that question, but had to continue because I know if I leave it there my recruiting brothers and sister are going to get slammed. So why bring up this question and open up a potential can of worms?

Simple, it’s because as in all professions (yes, recruiting is a chosen professional for me and many others) you have good and bad. Because you might have dealt with a bad recruiter doesn’t mean the entire profession should be condemned. Over simplified, I know, but please think of it this way when a recruiter calls you for a job or a referral and you dismiss them as if they just asked to borrow the limo for the night or chalet for the weekend.

I intentionally said limo and chalet because a candidate who dismisses a recruiter as an annoyance is either retired, or very well off. If you are south of 65 years old, or have less than many millions in the bank, you should at least give recruiters the consideration and professional courtesy to listen. If they don’t treat you nicely, write down their name (not their company or agency) and don’t work with them in the future.

Years ago I called a potential client and they said we were shut off because Johnny X insulted someone at their company. It happens. Odd thing is, Johnny X hadn’t been at our agency for more than 5 years. He was now at another agency that I knew for a fact, that company was working.

Point being, attribute bad recruiting to the individual recruiter and not the agency…the first time. If it happens a second time, the agency has a problem.

As the economy gets better you will find that more recruiters will call. As the economy turns negative (and unfortunately it will), you will appreciate the relationship you have with an excellent recruiter.
Co-Founder
Wayne Schofield

 

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